General Questions
Mot Questions
Servicing
Scratch Repair
Tyres and Alignment
General FAQS
What are our opening hours?
08.00am – 17.30pm Monday – Friday
Closed – Saturday / Sunday / Bank Holidays
Why should I use an independent garage?
Dealer level service at independent pricing, friendly personal service.
Mot FAQS
When is my MOT due?
Please send us your car details and we will let you know.
My MOT is not due for a month but I would like to get it done early. Is that OK?
You can get you MOT completed 28 days prior to the old one expiring and have it post dated.
How long does an MOT take?
Generally 1 hour maximum and are all by appointment.
What happens if my car fails its MOT?
Our aim is to get your car through the MOT as cost effectively and quickly as possible.
Servicing faqS
If I don't get my car serviced by the dealership will it void my outstanding warranty?
No due to block exemption laws you can have you car that is under manufacturers warranty serviced by us.
When should I get my car serviced?
When the electronic service reminder indicates a service is due or on an annual basis.
What is included in a car service?
We fully check each vehicle and advise what service items are due by age and mileage
How much is a car service?
Please see our pricing page for more information.
How much is a van service?
Please see our pricing page for more information.
Scratch Repair FAQS
How long will it take?
Answer to the first two is we would need to see vehicle first to advise on costs and timescale.
Will the paint colour match?
Yes the colour will be professionally matched.
Will the damage be visible?
No all the damage will be fully repaired to original showroom condition.
Will I be able to wash the car after the repair in a car wash?
Yes you will be able to wash the car.
Tyres and Alignment FAQS
When should car tyres be replaced?
When they reach the legal limit or if they have unrepairable damage.
Which car tyres should I buy?
We have a wide range of options to suit all vehicles and budgets.
Don't just take our word for it...
Amazing professionalism, good value and great coffee machine!
Graham and the team gave my 06 Beetle a full service and Mot. It’s failed and they were able to fix the issue there and then. Amazing professionalism, good value and great coffee machine! Will definately return my car here when needed
Alix Firth
Amazing professionalism, good value and great coffee machine!
Graham and the team gave my 06 Beetle a full service and Mot. It’s failed and they were able to fix the issue there and then. Amazing professionalism, good value and great coffee machine! Will definately return my car here when needed
Alix Firth
nothing is to much trouble for the Team at Severn point automotive
I run a fleet of vehicles for my business, nothing is to much trouble for the Team at Severn point automotive.
Kevin Davis
Could not recommend this garage enough
Could not recommend this garage enough, great knowledge / service, friendly staff and well priced.
Andrew Griffith
Would definitely recommend severn point 😉
Thank you for another great service, collection of my vehicle, full service and oil change, then brought back to me safely…see you next time, would definitely recommend severn point 😉
J M A
Absolutely outstanding customer service!!
Absolutely outstanding customer service!!… Very fair and honest in every way…Any work needed is explained in a way that is easy to understand…attention to detail is second to none…do not hesitate!! Highly recommended!!
Evelink iloveyou
Extremely professional and great care taken with our cars
Booked 2 cars in for collection to have an Mot and brakes replaced. Arrived bang on given time, extremely professional and great care taken with our cars.
Really can not recommend Severn Point Automotive highly enough
Tracey Hicks-Green
Very reliable, honest and knowledge team
Highly recommend! Very reliable, honest and knowledge team that I would trust with any job on my car. Exceptional customer service from the first point of contact.
katie kay
Very competitive price, the staff makes you feel so welcome
Very happy with the service that I received. Very competitive price, the staff makes you feel so welcome. Would highly recommend, will definitely be using again. Thank you
Momma D Webb
Amazing professionalism, good value and great coffee machine!
Graham and the team gave my 06 Beetle a full service and Mot. It’s failed and they were able to fix the issue there and then. Amazing professionalism, good value and great coffee machine! Will definately return my car here when needed
Alix Firth
Amazing professionalism, good value and great coffee machine!
Graham and the team gave my 06 Beetle a full service and Mot. It’s failed and they were able to fix the issue there and then. Amazing professionalism, good value and great coffee machine! Will definately return my car here when needed
Alix Firth
Great garage can’t recommend highly enough.
Took my 1968 Daimler for a tune up and a few leaks and it’s come back like a new car, drive’s so much better and was very competitive price wise. Great garage can’t recommend highly enough.
Andy
Very pleased.
Got booked in within 3 days and a courtesy vehicle. Repair done in half a day and given further advisories. Very pleased.
Chris Finch
Staff welcoming and professional and the bills were a lot less than I expected on both vehicles
I am so impressed with Graham and the team at Severnpoint. They recently worked on my Qashqai and 35 year old VW camper van after my son recommended them. I find the staff welcoming and professional and the bills were a lot less than I expected on both vehicles. They go above and beyond to help out ...
Heather G
Staff welcoming and professional and the bills were a lot less than I expected on both vehicles
I am so impressed with Graham and the team at Severnpoint. They recently worked on my Qashqai and 35 year old VW camper van after my son recommended them. I find the staff welcoming and professional and the bills were a lot less than I expected on both vehicles. They go above and beyond to help out and despite them not being very local to me, I won’t go anywhere else now. I can’t recommend them highly enough!
Heather G
Completely faultless service
Great service and friendly team, have looked after my personal car and my wife’s , completely faultless service
Tom Boulton
They always fix any issues first time and the job is done right with good quality parts.
Great service and a ton of expertise. They always fix any issues first time and the job is done right with good quality parts. Highly recommended
Mark Spicer
Absolutely outstanding customer service!!.
Absolutely outstanding customer service!!… Very fair and honest in every way…Any work needed is explained in a way that is easy to understand…attention to detail is second to none…do not hesitate!! Highly recommended!!
Evelink
Knowledgeable, polite and helpful staff.
Knowledgeable, polite and helpful staff. Great service – thank you!
Robyn Ball
Very reliable, honest and knowledge team that I would trust with any job on my car.
Highly recommend! Very reliable, honest and knowledge team that I would trust with any job on my car. Exceptional customer service from the first point of contact.
Katie Kay
Collection of my vehicle, full service and oil change, then brought back to me safely.
Thank you for another great service, collection of my vehicle, full service and oil change, then brought back to me safely…see you next time, would definitely recommend severn point 😉
J M A
Arrived bang on given time, extremely professional and great care taken with our cars.
Booked 2 cars in for collection to have an Mot and brakes replaced. Arrived bang on given time, extremely professional and great care taken with our cars.
Really can not recommend Severn Point Automotive highly enough
Tracey Hicks-Green
Arrived bang on given time, extremely professional and great care taken with our cars.
Booked 2 cars in for collection to have an Mot and brakes replaced. Arrived bang on given time, extremely professional and great care taken with our cars.
Really can not recommend Severn Point Automotive highly enough
Tracey Hicks-Green
Excellent service from Graham and the team.
Excellent service from Graham and the team.
Simon
Very friendly staff and very helpful
Very friendly staff and very helpful
Daniel Haines
I run a fleet of vehicles for my business, nothing is to much trouble for the Team at Severn point automotive.
I run a fleet of vehicles for my business, nothing is to much trouble for the Team at Severn point automotive.
Kevin Davis
We’d not use or trust anyone else with our vehicle fleet,
Despite these days living just over an hour from Graham, Mike and the team at Severn Point Automotive we’d not use or trust anyone else with our vehicle fleet, such a professional set up who know exactly what they are doing from old school classics to the latest EV vehicles they are equipped to assi...
Steve W
We’d not use or trust anyone else with our vehicle fleet,
Despite these days living just over an hour from Graham, Mike and the team at Severn Point Automotive we’d not use or trust anyone else with our vehicle fleet, such a professional set up who know exactly what they are doing from old school classics to the latest EV vehicles they are equipped to assist, you can trust them not to overcharge you too & there has always been a loan car available to keep us on the road. Can’t recommend them highly enough, keep up the great work team!! (Ps due another service soon, do I get a discount for this review 😉)
Steve W
